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MIPRO 2018 - 41st International Convention

DE-GLGPS - Digital Economy and Government/Local Government/Public Services

Wednesday, 5/23/2018 3:00 PM - 7:00 PM, Leut B, Hotel Admiral, Opatija

The IEEE reserves the right to exclude a paper from distribution after the conference (including its removal from IEEE Explore) if the paper is not presented at the conference.

Event program
Wednesday, 5/23/2018 3:00 PM - 7:00 PM,
Leut B, Hotel Admiral, Opatija
3:00 PM - 3:30 PMInvited Lecture  
G. Vojković (Faculty of Transport and Traffic Sciences, Zagreb, Croatia)
Will the GDPR Slow Down Development of Smart Cities? 
3:30 PM - 6:45 PMPapers 
1.A. Karabegovic (Faculty of Electrical Engineering , Sarajevo, Bosnia and Herzegovina), M. Ponjavić (International Burch University, Sarajevo, Bosnia and Herzegovina), E. Ferhatbegovic, E. Karabegovic (GAUSS, Tuzla, Bosnia and Herzegovina)
Spatial Data and Processes Integration in Local Governance of Bosnia and Herzegovina 
The paper presents integration of spatial data and processes in local administration, or how to develop integral spatial information system for local government. Firstly, it is necessary to identify existing problems, then define the goals, and finally choose the appropriate solution. The obstacles that inhibit such approach are already recognizable in many municipal departments and relate to insufficient utilization of existing information system due to diverse applications, and inaccessibility of datasets located at various locations, and consequently, growing maintenance costs for the information system. The objectives to be pursued are: to integrate the functionality of the entire system, to enable the availability of spatial data to all employees, to ensure full interaction, cooperation and exchange of information between the mayor, officials and citizens, and based on this, to optimize the costs maintenance and further development of the information system. In this sense, the solution imposes centralization and integration of all spatial data and processes related to them, through a unique model and with web architecture at the level of the whole organization. Additionally, the benefits from implementation of such solution, as well as its impact on the work of the administration from economic and social benefits point have been analyzed.
2.S. Aksentijević (Aksentijević Forensics and Consulting, Ltd., Viškovo, Croatia), D. Marković (Neos Ltd, Zagreb, Croatia), E. Tijan, M. Jardas (Sveučilište u Rijeci, Pomorski fakultet, Rijeka, Croatia)
Application of Social Network Analysis to Port Community Systems 
Social Network Analysis is a unique and innovative concept in the global business management market that allows prediction of behaviour of various involved nodes (typically clients or customers) in a structured dependent network using commonly provided services. This methodology can be used by telecommunication providers to offer new targeted products before competition, prevent customer migration to the competition and rapid response to disruptive technological and economic changes in the market. There are a number of solutions supporting telecommunication providers in provision of SNA-based solutions and campaigns and the methodology can be adapted also for banking and finance industry. SNA offers handling of large calculations with adjustable parameters, adaptability of calculations according to business requirements and application to diverse IT infrastructures. In this paper the authors will present the main architecture of a viable SNA system and propose a novel application to the area of port operations with integration into existing Port Community Systems.
3.T. Katulic (University of Zagreb, Zagreb, Croatia), A. Katulic (National and University Library Zagreb, Zagreb, Croatia)
GDPR and the Reuse of Personal Data in Scientific Research 
Impact of EU data protection reform on reuse (secondary use) of personal data in scientific research has been largely ignored by the scientific community when compared to other effects and consequences of new legislative framework on various business and governmental activities and general use of personal data in social processes. The new legislative framework contains distinct new mechanisms and provisions concerning reuse of personal data for research purposes and will foster new practices and facilitate a more efficient and economic approach to various fields of research. Research institutions, libraries and archives recognized as data controllers need to comply with the new regulation. This paper will discuss selected topics from the field of new data protection regulation, especially organizational practices in order to ensure information security and accountability of these organisations.
4.J. Vihervaara, T. Alapaholuoma (Tampere University of Technology, Pori, Finland)
The Impact of HTTP/2 on the Service Efficiency of E-commerce Websites 
Web page download times are important for e-commerce as they affect several business metrics, such as brand perception and conversion. A responsive web service is also desirable for search engine optimization. The widely used HTTP/1.1 protocol does not perform optimally in existing web environments because it suffers from problems such as bloated headers and ineffective use of TCP connections. Therefore, some e-commerce operators have already introduced the latest version of HTTP, which is called HTTP/2. However, a large number of e-commerce operators are still considering if HTTP/2 can produce significant benefits over HTTP/1.1. The HTTP/2 performance has been explored through a number of general-type studies focusing on all types of web sites. Some studies even present that HTTP/2 not necessarily significantly reduce the download times of web pages. In this study, we focus solely on e-commerce sites because e-commerce has better than average access to the benefits of HTTP/2. In addition to the download times of web pages, we investigate HTTP/2’s impact on network traffic volumes and servers’ service efficiency. We found that the current method of exploiting HTTP/2 is unable to reduce significantly page download times. However, the service efficiency of servers increased slightly.
5.N. Kadoić, I. Kedmenec (Faculty of Organization and Informatics, Varaždin, Croatia)
ERA Metamodel of the Analytical Hierarchy Process and Risk Matrix 
After a specific strategic decision has been made, the process of its implementation starts. However, before the implementation of the strategic decision, it is recommended to conduct a risk analysis. First, this is necessary for predicting possible risks, that is, situations or events that might threaten the process of implementation and the decision effects. Second, the classification of risks in terms of two variables must be done. Those two variables are the probability of risk occurrence and the strength of the risk’s negative effect on the implementation process. Last, the activities of risk management must be defined. In this paper, after providing a theoretical background, we present an entity-relationships-attributes (ERA) model of two complementary methods: the analytical hierarchy process (AHP) method (used for strategic multi-criteria decisionmaking) and a risk matrix (used for risk management). In the practical part, we provide an overview of how those two methods have been used in the case of a local government unit’s project.
6.M. Rašić (Zagreb School of Economics and Management, Zagreb, Croatia), M. Milenković (Faculty of Transport and Traffic Sciences, Zagreb, Croatia), G. Vojković (Fakultet prometnih znanosti, Zagreb, Croatia)
Smart-City- Awareness amongst Croatian Citizens 
Globally, the concept of smart-cities is imposed as one of the crucial elements of the development of local government. There are a few examples of smart-city initiatives in the Republic of Croatia and an insignificant number of formal certification. By using widely standardized indicators we shall introduce citizens with the indicators for developing smart-cities. The aim of this paper is to detect the smart -city awareness of Croatian citizens in terms of its importance and their initiative towards local government. According to the research results, the paper will recommend methods and their implementation into the key segments for achieving real assessment of ICT infrastructure, and therefore approach the development of a self-sufficient Croatian smart city model.
7.N. Žajdela Hrustek, R. Mekovec, I. Pihir (Faculty of Organization and Informatics, Varaždin, Croatia)
Attitudes to and Usage of Internet and e-Services by Citizens in Croatia: General Population vs. Business Population 
This paper investigates the use of e-learning, e-employment, e-communication, e-government, e-commerce, e-entertainment, e-culture and e-health services in Croatia. Survey was conducted on two samples. The first sample included adults from two north-west counties in Croatia (N=427), and the second one included employees in Croatian small, middle-sized and big companies (N=436). Survey showed significant differences in using ICT and Internet for almost all activities that have been in focus of this research: information search, education, communication, social networking, entertainment, financial activities, commercial activities, participation in civil activities (petitions, discussions). Non-significant differences were found only for participating in political activities.
8.O. Osifo (University of Vaasa, Vaasa, Finland)
Examining Digital Government and Public Service Provision: The Case of Finland 
Finland is one country that has long embraced technology in many aspects of her existence. To understand the present outlook of digital government and public service provision in Finland, an evaluation is necessary. The aim of this paper is to explore the successes and challenges of digital government in relation to public services provision through relevant reports and by focusing on policy strategies, implementations, and innovativeness. The case of Finland revealed that digital government via the e-government framework is vital in the areas of democracy and decision-making, health care, education, integration, security, land survey and social services provision. Areas that require improvements are collaboration, coordination, partnership building, funding, fiscal policies, expertise, literacy, and acceptance. In addition, is addressing the problem of data deluge and issues relating to ethical dilemmas and inequality questions.
9.L. Zekanović-Korona, Š. Lugović (University of Zadar, Zadar, Croatia)
A New Concept of a Smart City: Utilizing the Analysis of Existing Concepts and Comparative Solutions 
The accelerated rate of urbanization leads to numerous detrimental effects such as overpopulation, air pollution, light pollution and traffic jams. The city authorities all over the world are aided by various technologies in tackling these issues. Information-communication technologies (ICT) are particularly prominent in dealing with such problems. The application of technologies such as Io T and BigData and their integration via numerous open-source solutions enables the creation of various smart solutions and environments. The purpose of this paper is to present a smart city concept with reference to already tested and successful projects. The focus of the paper is the analysis of implemented solutions in major cities worldwide as well as the entire process leading up to the final implementation. Furthermore, the paper will discuss the kinds of adaptations at various levels which are necessary to implement in order to create an adequate concept. Research methods such as analysis and description as well as secondary data processing will be utilized to analyze the finalized projects, all of which include the application of technologies to create smart solutions and environments. The paper will suggest a new model of a smart city based on the use of ICT technologies and smart solutions aimed at the enhancement of the living conditions in large metropolitan areas.
10.G. Miščević, E. Tijan, D. Žgaljić, M. Jardas (University of Rijeka, Faculty of Maritime Studies, Rijeka, Croatia)
Emerging Trends in e-Logistics 
In the recent years technological trends behind logistics processes haves evolved significantly, from traditional logistics to widespread use of e-logistics. This transition is of crucial importance for the competitiveness within the logistics market. Internet of Things and Internet of Everything have a strong influence on the logistics itself, though it may not be entirely visible to the end user. Supply chain management changes and evolves, just as much as 3rd-party logistics and 4th-party logistics expand towards 5th-party logistics. E-Logistics develops various disciplines in which cloud-based operations, m-logistics, as well as Mobile Supply Chain Management and augmented reality are important segments in the future of logistics. There are no visible limits to aforementioned development; we are witnessing a completely new paradigm of logistics and supply chain management.
11.M. Boban (University of Split Faculty of Law, Split, Croatia), M. Weber (HAKOM, Zagreb, Croatia)
Internet of Things, Legal and Regulatory Framework in Digital Transformation from Smart to Intelligent Cities 
The authors of this paper will present the challenges of the smart city development and smart city management on local (regional) level of in coordination with modern concepts, structures, actors as well as organizational and security processes: from smart to intelligent city! The special contribution of the paper will be an overview of new legal and regulatory framework General Data Protection Regulation (GDPR) which is of great importance for European union legal and regulation framework and bringing novelties in citizen’s privacy and protection of personal data.
12.N. Vlahović, D. Glažar (Ekonomski fakultet, Sveučilište u Zagrebu, Zagreb, Croatia)
Urban Accessibility Application for Users with Mobility Impairments: Conceptual Model based on Social Networking and Volunteered Geographic Information 
Information and communication technology has a significant potential of improving the quality of life in urban environments. Smart cities as a concept try to implement various solutions that make urban environments more efficient, easier to maintain and more enjoyable for their citizens. In this paper we will propose a solution that is consistent with the primary goal of smart cities and aims to improve the quality of life of individuals with disability in mobility within the urban environment, specifically Zagreb city area. Proposed solution is based on currently implemented technologies that are already widely used in different application areas. Solution takes advantage of social networking technologies and assistive technologies. After a brief overview of the proposed mobile application system we will present results of the survey conducted among potential users of the application. This information will be used to determine the usefulness, user interest and feasibility of developing the proposed system.
13.A. Skendžić (Polytechnic "Nikola Tesla", Gospić, Croatia), B. Kovačić (University of Rijeka, Department of Informatics, Rijeka, Croatia), E. Tijan (University of Rijeka, Faculty of Maritime Studies, Rijeka, Croatia)
General Data Protection Regulation – Protection of Personal Data in an Organisation 
Personal data represent all data (identifiers) relating to an identified individual. Identifiers can include first name and last name, network IP address, MAC address, GPS location, telephone number, personal ID, biometric data and other relevant data in connection with personal identity. The European Union (EU) has adopted a new framework for the protection of personal data entitled General Data Protection Regulation (GDPR) which will apply to Croatia from May 25th 2018. This paper analyses the differences between the new GDPR and the existing Data Protection Directive from 1995, which is currently still in force.
14.S. Babić, M. Golob (Polytechnic of Rijeka, Rijeka, Croatia)
Investigating Attitudes of Entrepreneurs Towards the Use of Information and Communication Technologies in Croatian SMEs in Two Northern Adriatic Counties 
One of the strategic factors for stimulating the economic growth of each region, as well as wider areas, is investment in the development of the digital economy. In this respect, it is especially important for SME entrepreneurs to accept innovative technologies and new business models. Attitudes of SME entrepreneurs towards the introduction of innovation point to their ways of thinking and affect the intention to use innovation in business. The aim of this paper is to explore the attitudes of entrepreneurs towards the use of ICT in small and medium-sized enterprises. For this purpose, a new survey questionnaire was developed, and data were collected from SME entrepreneurs in two Croatian counties. The results of the research have shown that SME entrepreneurs have a positive attitude towards the introduction of ICT in business. In relation to gender, age and work experience in entrepreneurship, the difference in attitude of entrepreneurs towards the use of ICT in business was not confirmed; however, there was a statistically significant difference in attitude of entrepreneurs towards the use of ICT in business in relation to county, degree of education, previous education in entrepreneurship, frequency of competency development for business purposes and frequency of use of different cloud applications for business.
6:45 PM - 7:00 PMGuest Paper 
F. Gabela, A. Gabela, J. Gabela (BH Telecom, Sarajevo, Bosnia and Herzegovina)
Elektronički dokazi s osvrtom na zakonska rješenja elektroničkih dokaza u Bosni i Hercegovini 

Basic information:

Mladen Mauher (Croatia), Edvard Tijan (Croatia)

Registration / Fees:
Price in EUR
Up to 7 May 2018
After 7 May 2018
Members of MIPRO and IEEE 180 200
Students (undergraduate and graduate), primary and secondary school teachers 100 110
Others 200 220

The discount doesn't apply to PhD students. 


Mladen Mauher
Polytechnic of Zagreb
Vrbik 8
HR-10000 Zagreb, Croatia

GSM: +385 98 279 004

Edvard Tijan
University of Rijeka
Faculty of Maritime Studies
Studentska 2
HR-51000 Rijeka, Croatia

Phone: +385 51 338 411

The best papers will get a special award.
Accepted papers will be published in the ISBN registered conference proceedings. 
Papers written in English and presented at the Conference will be submitted for posting to IEEE Xplore.
There is a possibility that the selected scientific papers with some further modification and refinement are being published in the Journal of Computing and Information Technology (CIT).

International Program Committee General Chair:

Karolj Skala (Croatia)

International Program Committee:

Enis Afgan (Croatia), Slaviša Aleksić (Austria), Slavko Amon (Slovenia), Lene Andersen (Denmark), Vesna Anđelić (Croatia), Michael E. Auer (Austria), Dubravko Babić (Croatia), Snježana Babić (Croatia), Almir Badnjevic (Bosnia and Herzegovina), Marko Banek (Croatia), Mirta Baranović (Croatia), Bartosz Bebel (Poland), Ladjel Bellatreche (France), Petar Biljanović (Croatia), Eugen Brenner (Austria), Ljiljana Brkić (Croatia), Gianpiero Brunetti (Italy), Marian Bubak (Poland), Andrea Budin (Croatia), Željko Butković (Croatia), Željka Car (Croatia), Jesús Carretero Pérez (Spain), Matjaž Colnarič (Slovenia), Alfredo Cuzzocrea (Italy), Marina Čičin-Šain (Croatia), Marko Čupić (Croatia), Davor Davidović (Croatia), Marko Delimar (Croatia), Saša Dešić (Croatia), Todd Eavis (Canada), Maurizio Ferrari (Italy), Tiziana Ferrari (Netherlands), Bekim Fetaji (Macedonia), Nikola  Fijan (Croatia), Renato Filjar (Croatia), Tihana Galinac Grbac (Croatia), Enrico Gallinucci (Italy), Dragan Gamberger (Croatia), Paolo Garza (Italy), Liljana Gavrilovska (Macedonia), Ivan Gerlič (Slovenia), Matteo Golfarelli (Italy), Stjepan Golubić (Croatia), Montserrat Gonzales (United Kingdom), Francesco Gregoretti (Italy), Stjepan Groš (Croatia), Niko Guid (Slovenia), Jaak Henno (Estonia), Ladislav Hluchy (Slovakia), Željko Hocenski (Croatia), Vlasta Hudek (Croatia), Darko Huljenic (Croatia), Željko Hutinski (Croatia), Robert Inkret (Croatia), Mile Ivanda (Croatia), Hannu Jaakkola (Finland), Matej Janjić (Croatia), Leonardo Jelenković (Croatia), Rene Jerončić (Croatia), Dragan Jevtić (Croatia), Admela Jukan (Germany), Robert Jones (Switzerland), Peter Kacsuk (Hungary), Aneta Karaivanova (Bulgaria), Tonimir Kišasondi (Croatia), Marko Koričić (Croatia), Tomislav Kosanović (Croatia), Dieter Kranzlmüller (Austria), Marko Lacković (Croatia), Erich Leitgeb (Austria), Maria Lindén (), Dražen Lučić (Croatia), Marija Marinović (Croatia), Ludek Matyska (Czech Republic), Mladen Mauher (Croatia), Igor Mekjavic (Slovenia), Igor Mekterović (Croatia), Branko Mikac (Croatia), Veljko Milutinović (Serbia), Nikola Mišković (Croatia), Vladimir Mrvoš (Croatia), Jadranko F. Novak (Croatia), Predrag Pale (Croatia), Jesus Pardillo (Spain), Nikola Pavešić (Slovenia), Branimir Pejčinović (United States), Dana Petcu (Romania), Juraj Petrović (Croatia), Damir Pintar (Croatia), Željka Požgaj (Croatia), Slobodan Ribarić (Croatia), Janez Rozman (Slovenia), Rok Rupnik (Slovenia), Dubravko Sabolić (Croatia), Zoran Skočir (Croatia), Ivanka Sluganović (Croatia), Mario Spremić (Croatia), Vlado Sruk (Croatia), Stefano Stafisso (Italy), Uroš Stanič (Slovenia), Ninoslav Stojadinović (Serbia), Jadranka Šunde (Australia), Aleksandar Szabo (Croatia), Laszlo Szirmay-Kalos (Hungary), Davor Šarić (Croatia), Dina Šimunić (Croatia), Zoran Šimunić (Croatia), Dejan Škvorc (Croatia), Velimir Švedek (Croatia), Antonio Teixeira (Portugal), Edvard Tijan (Croatia), A. Min Tjoa (Austria), Roman Trobec (Slovenia), Sergio Uran (Croatia), Tibor Vámos (Hungary), Mladen Varga (Croatia), Marijana Vidas-Bubanja (Serbia), Mihaela Vranić (Croatia), Boris Vrdoljak (Croatia), Slavomir Vukmirović (Croatia), Yingwei Wang (Canada), Mario Weber (Croatia), Roman Wyrzykowski (Poland), Damjan Zazula (Slovenia)


Opatija, with its 170 years long tourist tradition, is the leading seaside resort of the Eastern Adriatic and one of the most famous tourist destinations on the Mediterranean. With its aristocratic architecture and style Opatija has been attracting renowned artists, politicians, kings, scientists, sportsmen as well as business people, bankers, managers for more than 170 years.

The tourist offering of Opatija includes a vast number of hotels, excellent restaurants, entertainment venues, art festivals, superb modern and classical music concerts, beaches and swimming pools and is able to provide the perfect response to all demands.

Opatija, the Queen of the Adriatic, is also one of the most prominent congress cities on the Mediterranean, particularly important for its international ICT conventions MIPRO that have been held in Opatija since 1979 gathering more than a thousand participants from more than forty countries. These conventions promote Opatija as the most desirable technological, business, educational and scientific center in Southeast Europe and the European Union in general.

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