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MIPRO 2016 - 39th International Convention

DE-GLGPS - Digital Economy and Government/Local Government/Public Services

Wednesday, 6/1/2016 3:00 PM - 7:00 PM, Bellavista, Grand hotel Adriatic, Opatija

Presented papers written in English and published in the Conference proceedings will be submitted for posting to IEEE Xplore.

Event program
Wednesday, 6/1/2016 3:00 PM - 7:00 PM,
Bellavista, Grand hotel Adriatic, Opatija
Papers 
1.A. Iskra (Saipem, Rijeka, Croatia), E. Tijan (Pomorski fakultet, Rijeka, Croatia), S. Aksentijević (Aksentijević Forensics and Consulting, Ltd., Viškovo, Croatia)
The Modern Approach to the Analysis of Logistics Information Systems 
The terms of logistic management in organizations and the use of information and telecommunication technologies in support of the management are inextricably intertwined. The fundamental benefit obtained from business systems by using logistics business information systems is the optimum business processes and the use of existing capacity within the company. By using the logistics business systems the focus is on those business processes that result in the highest value-added. The highest level of development of logistics business information systems, resulting in the construction of integrated logistics information system that allows data mining processes and support managerial decision making. This paper explains the methodological problems of the development of logistics information systems, their types and functionality in the context of modern business environments.
2.M. Sretenović (MI&DA d.o.o., Karlovac, Croatia), B. Kovačić (Odjel za informatiku, Sveučilište u Rijeci, Rijeka, Croatia), V. Jovanović (Georgia Southern University, Statesboro, United States)
Development of the Data Warehouse Model for Public Authorities Accounts in Croatia 
An ongoing process of modernization, rationalization and implementation of public administration reform, in order to increase efficiency and economy, would be infeasible without improvement and continuous investments in new information technology. The main task of public administration is to be a service to citizens and legal entities from their domain. With the purpose of improving its functions, public authorities must have complete information in order to increase the quality and speed of information exchange with all stakeholders in the process. This paper describes a model of data storage. It describes the process of building and organization of data warehouse and ETL process of extracting, cleansing and transformation of data in a multidimensional data warehouse model, which is based on the metadata model. Furthermore it describes a concept and basic methods used in the development of business intelligence systems for the construction and use of a data warehouse. In addition it states options for the analysis of the data in the warehouse, which are shown based on dimensional storage concept, and it gives guidelines for future development.
3.M. Vidas-Bubanja, I. Bubanja (Belgrade Business School, Belgrade, Serbia)
The Future of Digital Economy in Some SEE Countries (Case study: Croatia, Macedonia, Montenegro, Serbia, Bosnia and Herzegovina) 
This paper examines some South East European countries` readiness to develop digital economy by analyzing and comparing several key measuring indicators. Although these countries have created the basement for digital economy development, more intensive activities are needed in the future in order to create proper environment for further development of digital economy (education, innovation, organizational transformation, etc.). For these countries digital economy will be an opportunity to realize long-term economic development and overcome recession.
4.T. Vračić (Ministarstvo uprave, Zagreb, Croatia), M. Varga, K. Ćurko (Faculty of Economics & Business University of Zagreb, Zagreb, Croatia)
Effects and Evaluation of Open Government Data Initiative in Croatia 
The paper is a follow-up to a previous paper where the authors described how users in a small transitional country perceive open government data. It gives an overview of the characteristics of the open data and the current state of a recently started implementation of an open data initiative in Croatia. Since the process involves a series of actions, the following questions need to be answered: what are the effects of an open data initiative and how could these effects be valued? As a starting point in answering these questions we provide an overview of current research initiatives on how to value effects of open government data. Approaches to open data research are usually classified into three broad groups: open data readiness assessments; open data implementation studies; and impact studies. We also bring an overview of the evaluation frameworks already in place in countries where open data initiatives are on the top of the political and social agenda. As a result, in this paper we propose actions in the areas of law and policy, as well as in the areas of organization and technology, which could benefit Croatia’s economic growth and democratic empowerment, as suggested by open data advocates.
5.N. Kadoić (Fakultet organizacije i informatike, Varaždin, Croatia)
ICT Technologies and Structured Dialogue: Experience of "Go, go, NGO!" Project 
Structured dialogue can be defined as communication between the decision makers – government units (local, regional, national, European) – and citizens who act personally or through different organizations, such as institutions, enterprises, associations (non-governmental organizations, NGOs) or groups. The main focus of this paper is to determine importance of ICT in that process. Paper contain presentation of a methodology which will help increase the level of structured dialogue between local government units (LGUs) and associations (NGOs), especially when it comes to NGOs dealing with the younger population. The suggested methodology has been applied in the project "Go, go, NGO!" and the resulting ideas should help increase the structured dialogue level in 5 local government units. Some of those ideas include the application of ICT technologies. Project included a city and 4 municipalities. All have a development index below the average of the Republic of Croatia and are a part of a county with development index below 75% of Croatian average. Project results show improvement of the structured dialogue, but also the significant role that ICT technologies played in that process. Naturally, we cannot expect the improved structured dialogue to have an immediate impact on the development index, but it can have long-term effects.
6.N. Kadoić, I. Kedmenec (Fakultet organizacije i informatike, Varaždin, Croatia)
Using ICT Tools for Decision Making Support in Local Government Units 
Decision making process is an everyday activity. People make decisions all the time and all the place. All decision are not the same. Special attention has to be payed when making decisions in public sector and local government units. There is no a lot of examples that decision making process is supported by ICT in local government units in Croatia. This paper brings one of the example in that manner. Example is related to the project “Ivanscica for better tomorrow” which was supported by European Commission. Two local government units, City of Zlatar and City of Ivanec, are placed in two different counties in Croatia: one from north part of mountain Ivancica and the other from the south part of the same mountain. Border between those two cities passes through the top of the mountain. When comparing Ivanscica with other mountains in Croatia in terms of touristic offer and development we can say that Ivanscica is totally undeveloped, even though there are potentials in that directions. Considering complexity of the problem as well as the fact that mountain is a part of two different local government units, when deciding about strategic directions and activities, it was decided to use AHP method which was supported by ICT. Calculations were made in both, Excel and Expert Choice Trial. It is important to put accent on acceptance of using AHP method as well as ICT tools as the ones which were accepted by both local government units as the best way for decision making process. This application of ICT tools with multi criteria decision making method can be also good starting point for new similar applications and possibly making methodology for decision making processes in government units.
7.R. Kelemen (VARAŽDINSKA ŽUPANIJA, VARAŽDIN, Croatia), M. Biškup (Sunce osiguranje, Varaždin, Croatia), N. Begičević Ređep (University of Zagreb, Faculty of Organization and Informatics, Varaždin, Croatia)
The Conceptual Risk Management Model - A Case Study of Varazdin County 
Risk Management has become a very important issue in the corporate management in recent years. Similarly, Public Sector recognized the importance of Risk Management but the implementation of Risk Management principles in Croatia is mainly focused on financial aspects with subsequent checks. This paper presents the Conceptual Enterprise Risk Management Model developed in Varazdin County, using the Method engineering principles. The Method engineering approach used in this model describes the steps and methods which have to be taken, the precise order and time in the Risk Management Process in public sector. Developed Conceptual Enterprise Risk Management Model has been tested on the Project "Development of broadband infrastructure in the areas of Varazdin County without sufficient commercial interest for investment".
8.J. Tomljanović, T. Turina, E. Krelja Kurelović (Veleučilište u Rijeci, Rijeka, Croatia)
Electronic Commerce in Croatia and a Comparison of Open Source Tools for the Development of Electronic Commerce 
Electronic commerce (also known as ecommerce) has experienced a constant growth and development in recent years. Thus, customers and sellers are turning to this type of business in hope that it improves their sales. In order to create such a website, it is important to have proper tools and skills. A person may opt for two options and these are: commercial or open source. The objective of this study is to explore the selected open source tools for creating an e-commerce site. The purpose and goal is to create an e-commerce site using both of these tools that will be compared in order to make a comparative analysis of the offered possibilities. The following three tools were selected: AbanteCart, PrestaShop and OsCommerce. The study describes in short the concept of e-Business and e-commerce, examines the growth and the development of e-commerce in Croatia, shows the best foreign and domestic ecommerce sites, and in more detail analyzes the creation and use of the e-commerce sites created with each of the tools. Every feature that the tools offer has been taken into consideration. Finally, a comparison of the tools has been made and the conclusion about which of these tools is the most suitable for creating the best initial ecommerce site has been drawn.
9.I. Bubanja (Belgrade Business School, Belgrade, Serbia)
The Social Marketing as Prerequisite for the Competitiveness of South-East European Companies 
The decreasing costs of network access, as well as, the growth of its accessibility to individuals raised the internet popularity. Internet and cyber market are redefining the relationship between buyers and sellers, enabling the development of interactive relations between companies and customers. This paper examines the use of social marketing by SEE companies in the in order to find out whether they are aware of all the benefits offered by social media in the creation of brand image and market positioning. In the focus of analyses are social marketing players, social marketing process, as well as, available social media statistics of Southeast European companies.
10.J. Klasinc (Vertex projekt d.o.o., Zagreb, Croatia)
Homeostasis and Collaborative Decision Making for Smart and Cognitive Cities 
The aim of the paper is to propose a new model for understanding smart and cognitive cities. While the term smart encompasses a lot of different ideas, cognitive when applied to cities means that a city is able to learn, sense and adapt based on experiences and changes in the environment. In theory, the interaction between the city and its inhabitants should work both ways - cognitive cities change the lives of their inhabitants and their behaviour as much as the inhabitants change the city and its processes by interacting with them. Desired states of wellbeing could be measured by Human Development Index (HDI) applied on a local scale as City Development Index (CDI), including health, education and wealth, but in complex environment such as a smart city wellbeing can take different and often unpredictable forms, Given the specific nature of smart cities that are ICT enabled, we would also like to propose an extension of this development model in order to include other development related concepts, such as social capital and mobility, quality of life and knowledge based capital, which could, despite some limitations of measurement in theory create reversible effects that allow sustainability.
11.R. Bergami (Victoria University & Univerisity of South Bohemia, Melbourne, Australia)
Can the Bank Payment Obligation Replace the International Documentary Letter of Credit? 
One of the most fundamental considerations for export transactions is payment. It is commonly accepted Documentary Letters of Credit (DLC) are the payment of choice for high- risk/high-value transactions. In a DLC transaction the issuing bank provides an irrevocable payment that is only triggered when the exporter presents 100% compliant documents. DLC are governed by the UCP 600 rules, universally followed by all banks. Documentary non-compliance, estimated at 30% on first presentation, potentially nullifies the payment undertaking. Even though DLC transaction data are generated using general or specific software solutions, paper-based documents are still routinely presented to banks, as earlier attempts to facilitate electronic presentations have failed largely due to the inflexible rules (eUCP) surrounding such presentations. The Society for Worldwide Interbank Financial Telecommunication (SWIFT) has devised a new electronic payment option – the Bank Payment Obligation (BPO), operating within SWIFT’s Trade Services Utility platform. Although SWIFT claims BPO solves documentary non-compliance, and potentially replaces DLC, on closer examination, the claim appears not to be justified. The conclusion is that, in reality banks will not readily enter into BPO arrangements, especially with smaller firms, due to risk exposure considerations.
12.I. Špeh (Visoka škola za menadžment u turizmu i informatici u Virovitici, Virovitica, Croatia)
Implementation and Design of Cool'n'Project - Web-Based Project Management Software 
In this paper, a web-based Project Management Information System (PMIS) application aimed for project tracking, monitoring and analyzing in local government units is described. This tool is used to collect, combine and distribute information about projects across different end-user devices. Projects are categorized into groups based on the project type, financing source, maintainer, deadline, priority and several other attributes. Each project is presented in a GUI with tabs that are filled with real-time data and information about project status and achievements, tasks, schedule, geo-location view, gallery, phonebook and timeline. Employees of a local government unit have different roles and abilities in a specific project in which they participate. Project managers are provided with decision-making support needed in scheduling, controlling and organizing a project. During the project execution phase, the project management team collects information, files, images, reminders, contacts and contact history information into several databases. At each project phase, different types of reports and diagrams are available. This type of a Project Management Information System tool is developed from the local governments need to track a large number of projects.
13.L. Zekanović-Korona, J. Grzunov (Sveučilište u Zadru, Zadar, Croatia)
Analysis of ICT Use in Private Accommodation Rentals in Croatia 
The key factor for national growth and uprising is the development of economy, which in these modern times is causally linked both to the society of knowledge and to digital economy. Likewise, economy based on innovation factors is the core of the development of a society of knowledge. On the other hand, the key factors of ICT growth required for such development are hardware, software and networks. In present times, tourism is the sector in which ICT is experiencing its outstanding applications. Tourism and innovative digital technologies cowork in synergy to create new and interesting business opportunities for all stakeholders. Therefore, needs and requirements that emerge from the tourism industry encourage new ICT solutions, whilst some of the information and communication technologies are recognized as vital instrument in overcoming the crisis that has affected the tourism sector. The results of many studies show constant large-scale increase in the number of online accommodation bookings. In this paper we analyzed the usage of advanced ICT for accommodation booking purposes. The target group of this research were the owners of private accommodation in Croatian tourism. The analysis of the research results refers to an online survey conducted through social networks in which 25 closed-ended questions sought to determine which of the online services for accommodation booking and host rental support were most frequently used, and to determine the way in which they are managed and to what extent the accommodation owners are (dis)satisfied with the individual components of these services.
14.A. Davies (Victoria University , Melbourne, Australia), R. Bergami (Victoria University & Univerisity of South Bohemia, Melbourne, Australia)
Records Management Challenges and Opportunities: An Australian Perspective 
Records management practices face challenges in an ever increasing digital environment. As governments grapple with an evolving legislative landscape, the transition from paper documents to electronic records is critical in reducing future compliance costs and regulatory burdens. Digitisation and paper reduction are often cited as key initiatives to achieving this transition. Yet, governments in Australia continue to struggle in implementing these initiatives across different industries and jurisdictions. This paper examines the progress of government agencies in transitioning to electronic records management, identifying areas of success, failure, or changes that may be required in current practices. Although the focus is on the Australian environment, the findings may have international relevance, as records management is not limited to domestic transactions, especially where transnational firms are involved. The importance of this research is highlighted by the need to inform advancements in global communication options, the development of cloud-based solutions, and the adoption of industry-specific electronic records, such as in health. The conclusion is that as technology is forever changing the manner in which information is created and managed, governments must ensure appropriate reporting allows for clear determinations to be made on the cost and benefits of managing records electronically, whilst maintaining regulatory compliance.
15.A. Skendžić (Polytechnic Nikola Tesla in Gospić, Gospić, Croatia), B. Kovačić (University of Rijeka, Department of Informatics, Rijeka, Croatia), E. Tijan (Sveučilište u Rijeci, Pomorski fakultet, Rijeka, Croatia)
Effectiveness Analysis of Using Solid State Disk Technology 
In the daily use of computer applications, large quantities of data are being written and read. Central Processing Unit, Random Access Memory and computer Hard Disk Drive are involved in that process. In 2008 / 2009 the massive commercial use of hard drives based on Solid State technology began, which are now rapidly replacing mechanical hard drives, made up of mechanical and electronic components (actuator, actuator arm, the motor that allows the rotation speed from 5400 rpm to 15000 rpm, controller, cache, etc.). Solid State Disk technology uses the same electronic interface as hard disk drives to communicate with the rest of the computer, which facilitates Solid State Disk installation and replacement of mechanical drives. Hard drives constructed in Solid State technology have the memory controller and flash memory on which the device performance primarily depends. Speed of writing and reading of data from the hard drive is extremely affecting the operation of the entire computer system, especially database search, the playback / recording of audio-video material and daily data read / copy. The research described in this paper will compare the speed of writing / reading of the mechanical hard drive with the speed of writing / reading of the hard drive in SSD technology. The comparison will be conducted through synthetic tests with ATTO Disk Benchmark tool. Solid State Disk technology can also be viewed according to the „Green computing“ concept, meaning reduced expenses (less energy consumption, less cooling costs for data centers, servers, PC-s) and higher performance). Comparison results between these two technologies will provide a cost-effective argumentation in favor of switching to SSD technology.
16.M. Boban (University of Split Faculty of Law, Split, Croatia)
Information and Communication Technologies and the New Forms of Organized Crime in Network Society 
The network society and the complexity of the changes that have affected digital economy is legally accompanied by the remains and traces of the past, including the addition of positive encountered numerous negative companions. This common, and now generally accepted phrase, encompasses the totality of criminal acts unauthorized affects the use, integrity and availability of technical, software or database computer system or the confidentiality of digital data. Increasingly, criminal groups are today using the Internet in the commission of crimes and offenses that are considered "traditional”. The most dangerous, among them, are new forms of organized crime. The starting point of the paper presents the concept of the role of Internet as infrastructure for new forms of organized crimes with an emphasis on regulative and legal framework for prevention of new internet crimes as well as global sharing of information threw databases in order to fight against criminality of new era. The author is also giving an overview of legal practice of sanctioning of new forms of organized crime in criminal law of Republic of Croatia threw legal regulation and conventions, what actually presents the main request for the efficiency of government repression as the body and at the same time and their placement in the legal framework which is acceptable from the standpoint of the rights of citizens, particularly as well as from the standpoint of current criminal procedure law in today's information society.
17.L. Ordanić, N. Šarić Kekić (IN2 d.o.o., Zagreb, Croatia)
Digitalizacija lokalne uprave na primjeru Istarske županije 
Suvremeno upravljanje poslovanjem županije zahtjeva poslovni sustav koji omogućuje učinkovito planiranje proračuna i praćenje njegove realizacije, adekvatnu evidenciju računovodstvenih događaja, pripremu plana nabave i evidenciju njegove realizacije te ažurnu izradu financijskih i proračunskih izvještaja. Za realizaciju navedenih zahtjeva korišten je Microsoft Dynamics AX 2012 poslovno informacijsko rješenje koje zbog svoje prilagodljivosti, mogućnosti proširenja odnosno nadograđivanja postojećih funkcionalnosti omogućuje najviše prilagodljivosti u realizaciji inicijalnih zahtjeva korisnika i kasnijih dopuna.
18.M. Mauher (Tehničko veleučilište u Zagrebu, Zagreb, Croatia)
Digitalna ekonomija - rezultanta disruptivnih tehnologija 
Informacijske i komunikacijske tehnologije, uz rađanje novih znanosti (znanost o uslugama, znanost o podacima), u destrukcijama modela tradicionalnih ekonomskih sustava, ostvaruju njenu transformaciju u digitalnu ekonomiju - područje društvenih znanosti u kojem znanstvenici proučavaju i objašnjavaju: proizvodnju (Industrija 4.0) i ponudu (sekvencioniranje i transformacija linearnih u temporalne nelinearne prostorno stohastičke instance ponude); raspodjelu (dio ekonomskog procesa u kojoj se rezultat globalno kooperativne proizvodnje raspodjeljuje na sve sudionike proizvodnje); razmjenu (u multidimenzionalnim interakcijama globalizacije, regionalizacije i nacionalne ekonomije); potražnju i potrošnju materijalnih dobara (roba) i usluga u određenom vremenu (minimizacija vremena uz ubrzavanje društvenih procesa), prostoru (globalizacija), društvu (rastuća mobilnost), uz kontinuirani rast kompleksnosti i interakcija ekonomskih sustava i ekonomskih transakcija.

Basic information:
Chairs:

Mladen Mauher (Croatia), Edvard Tijan (Croatia)

International Program Committee Chairman:

Petar Biljanović (Croatia)

International Program Committee:

Slavko Amon (Slovenia), Vesna Anđelić (Croatia), Michael E. Auer (Austria), Mirta Baranović (Croatia), Almir Badnjevic (Bosnia and Herzegovina), Bartosz Bebel (Poland), Ladjel Bellatreche (France), Eugen Brenner (Austria), Andrea Budin (Croatia), Željko Butković (Croatia), Željka Car (Croatia), Matjaž Colnarič (Slovenia), Alfredo Cuzzocrea (Italy), Marina Čičin-Šain (Croatia), Marko Delimar (Croatia), Todd Eavis (Canada), Maurizio Ferrari (Italy), Bekim Fetaji (Macedonia), Tihana Galinac Grbac (Croatia), Paolo Garza (Italy), Liljana Gavrilovska (Macedonia), Matteo Golfarelli (Italy), Stjepan Golubić (Croatia), Francesco Gregoretti (Italy), Stjepan Groš (Croatia), Niko Guid (Slovenia), Yike Guo (United Kingdom), Jaak Henno (Estonia), Ladislav Hluchy (Slovakia), Vlasta Hudek (Croatia), Željko Hutinski (Croatia), Mile Ivanda (Croatia), Hannu Jaakkola (Finland), Leonardo Jelenković (Croatia), Dragan Jevtić (Croatia), Robert Jones (Switzerland), Peter Kacsuk (Hungary), Aneta Karaivanova (Bulgaria), Mladen Mauher (Croatia), Igor Mekjavic (Slovenia), Branko Mikac (Croatia), Veljko Milutinović (Serbia), Vladimir Mrvoš (Croatia), Jadranko F. Novak (Croatia), Jesus Pardillo (Spain), Nikola Pavešić (Slovenia), Vladimir Peršić (Croatia), Tomislav Pokrajcic (Croatia), Slobodan Ribarić (Croatia), Janez Rozman (Slovenia), Karolj Skala (Croatia), Ivanka Sluganović (Croatia), Vlado Sruk (Croatia), Uroš Stanič (Slovenia), Ninoslav Stojadinović (Serbia), Jadranka Šunde (Australia), Aleksandar Szabo (Croatia), Laszlo Szirmay-Kalos (Hungary), Davor Šarić (Croatia), Dina Šimunić (Croatia), Zoran Šimunić (Croatia), Dejan Škvorc (Croatia), Antonio Teixeira (Portugal), Edvard Tijan (Croatia), A Min Tjoa (Austria), Roman Trobec (Slovenia), Sergio Uran (Croatia), Tibor Vámos (Hungary), Mladen Varga (Croatia), Marijana Vidas-Bubanja (Serbia), Boris Vrdoljak (Croatia), Damjan Zazula (Slovenia)

Registration / Fees:
REGISTRATION / FEES
Price in EUR
Before May 16, 2016
After May 16, 2016
Members of MIPRO and IEEE
180
200
Students (undergraduate and graduate), primary and secondary school teachers
100
110
Others
200
220

Contact:

Mladen Mauher
Polytechnic of Zagreb
Vrbik 8
HR-10000 Zagreb, Croatia

GSM: +385 98 279 004
E-mail: mladen.mauher@tvz.hr


Edvard Tijan
Faculty of Maritime Studies
Studentska 2
HR-51000 Rijeka, Croatia

Phone: +385 51 338 411
Fax: +385 51 336 755
E-mail: etijan@pfri.hr

Location:

Opatija, with its 170 years long tourist tradition, is the leading seaside resort of the Eastern Adriatic and one of the most famous tourist destinations on the Mediterranean. With its aristocratic architecture and style Opatija has been attracting renowned artists, politicians, kings, scientists, sportsmen as well as business people, bankers, managers for more than 170 years.

The tourist offering of Opatija includes a vast number of hotels, excellent restaurants, entertainment venues, art festivals, superb modern and classical music concerts, beaches and swimming pools and is able to provide the perfect response to all demands.

Opatija, the Queen of the Adriatic, is also one of the most prominent congress cities on the Mediterranean, particularly important for its international ICT conventions MIPRO that have been held in Opatija since 1979 gathering more than a thousand participants from more than forty countries. These conventions promote Opatija as the most desirable technological, business, educational and scientific center in Southeast Europe and the European Union in general.


For more details please look at www.opatija.hr/ and www.opatija-tourism.hr/.

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