Event program

Wednesday, 5/23/2012 3:00 PM - 6:30 PM, Bellavista, Grand hotel Adriatic, Opatija Papers  1. R. Mutavdzic (Microsoft Hrvatska d.o.o., Zagreb, Croatia) Decision Framework for Building Platform as a Service (PaaS) Government Services  PaaS is the operating environment of the cloud with the tools you need on demand to create and host online services, software, Web sites, and mobile applications. With PaaS, you can concentrate on delivering applications rather than on the underlying infrastructure, which a service provider maintains and updates in its data centers. With PaaS, government can develop new applications or services in the cloud that do not depend on a specific platform to run, and you can make them widely available to users through the Internet. PaaS delivers cloud-based application development tools in addition to services for testing, deploying, collaborating on, hosting, and maintaining applications. The open architecture of PaaS can support integration with legacy applications in the government and interoperability with on-site systems—important considerations because government operates in a mixed IT world. Interoperability gives you the flexibility to take advantage of cloud benefits while retaining data and applications on-site as needed. This paper will showcase new decision framework model that will enable governments to decide what type of PaaS implementation Govenrment can drive, and what level of flexibility, given the fact described above, that platform needs to have. 2. D. JANKOVIC (Municipality Trebinje, Trebinje, Bosnia and Herzegovina), R. MILIDRAGOVIC (Faculty of Electrical Engineering - E.Sarajevo, Trebinje, Bosnia and Herzegovina) Selecting the Optimal Opensource GIS Software for Local Authorities by Combining the ISO 9126 Standard and AHP Approach  This paper presents an example of the combined application of multicriteria analysis and ISO 9126 standards in the selection of the optimal open source GIS software for use in GIS is the local government. Due to the large number of open source GIS solutions, the question of choosing the best open source GIS software in depending on the objectives, is becoming increasingly topical. In particular, the case is in the development of local government GIS, where from the quality obtained information, depends quality of decisions made, and thus the direction of community development. The paper highlights these basic AHP methodology and observed opensource GIS software, and explained the criteria defined software quality standard ISO9126. The example, GIS software of choice the best solutions for local government is shown in AHP evaluation process and the observed ranking software. Taking into account the current market trends in opensource, the software monitored, identified those who would in the future should play a significant role. 3. N. Delić (Kantonalna uprava za inspekcijske poslove TK, Tuzla, Bosnia and Herzegovina), N. Sarajlić (Fakultet elektrotehnike Tuzla, Tuzla, Bosnia and Herzegovina), B. Duraković (Kantonalna uprava za inspekcijske poslove TK, Tuzla, Bosnia and Herzegovina) Raising the Quality of the Inspection Control with the Support of an Expert System  The paper defines key terms in this area and described has the modern trend organizations of public service inspection services. Shown are the essential elements of the model of expert system based on fuzzy logic, presented in the case of electronic records of the inspection control. The characteristic of this system is a simple application of expert knowledge. Established is the model of deployment of knowledge in expert system through the checklists and the production's rules. The decision-making mechanisms presented an expert system has a universal character of decision making. Unlike the traditional method, conducting the inspection with the assistance of expert systems is suitable for raising the level of quality the inspection control. The procedure of the inspection control is more transparent and objective and subjective errors were reduced to minimal levels. 4. J. Klasinc (Vertex projekt d.o.o., Zagreb, Croatia) Usklađivanje pravnog sustava zemalja u tranziciji s EU i neizrazita logika  U ovom radu razmatra se problematika konvergencije pravnih sustava različitih zemalja iz perspektive neizrazite (fuzzy) logike.Usklađivanje zakonodavstva neke zemlje sa zajedničkom pravnom stečevinom EU (Acquis Communautaire) je problematično zbog različitosti pravnih sustava u različitim zemljama. U nekim zemljama, osobito anglosaksonske tradicije, vlada "Common Law" sustav, dok u kontinentalnom (francusko-njemačkom) pravu prevladava "Code Law". Druga podjela pravnih sustava je po načinu primjene zakona, gdje nalazimo normativističke sustave, utemeljene na pravilima ("rule-based") i sustave utemeljene na načelima i standardima ("model normativne kontrole"; "principle based"). Uravnotežena primjena Acquis Communautairea u svim zemljama članicama EU pretpostavlja konvergenciju pravnih sustava i to prema jedinstvenom sustavu koji je utemeljen uglavnom na načelima, no u Hrvatskoj je tradicionalno bio dominantan sustav utemeljen na pravilima. Također je prisutan i fenomen postmodernog prava, kao posljedica globalizacije. Ako stvar sagledamo sa stanovišta uprave - možemo uočiti da dva tipa - sustav utemeljen na pravilima i sustav utemeljen na načelima - korespondiraju s dva različita modela uprave - upravom kao strojem i upravom utemeljenom na načelima, gdje je za uspješnu provedbu vrlo važan razvoj odgovornosti službenika (accountability). Budući da službenici ne funkcioniraju kao strojevi i zakone i propise primjenjuju služeći se ljudskim načinom zaključivanja, koji nije algoritamski precizno zadan, onda se neizrazita logika može koristiti kao metafora za njihovo djelovanje u tom sustavu, pa i za sam sustav. Također, budući da pravne sustave nije moguće algoritamski pretvarati, jer se temelje na djelovanju ljudskog faktora, koji djeluje sebi svojstvenom "neizrazitom" logikom, a ne kao stroj, onda bi bilo korisno stupanj usklađenosti zakonodavstva zemlje s Acquis-om prikazati matematičkom formulom koja odgovara neizrazitoj logici sustava koji je hibrid između jednog (EU) i drugog (RH) sustava, pri čemu treba voditi računa ne samo o usklađenosti zakona, nego i o tome da li su doneseni provedbeni propisi i koji je intenzitet njihove primjene. Prema mišljenju autora, ova analiza mogla bi biti od koristi i pri stvaranju sustava e-uprave. 5. J. Klasinc (Vertex projekt d.o.o., Zagreb, Croatia) E-uprava u hrvatskim gradovima  The purpose of this work is to analyse the development of e-government in Croatian cities and to find support for the argument that the e-government could be a new way to increase citizen participation in policy-making and consequently improve the way of governing in such complex public organisations, by paying attention to the development of decentralisation and organisational structure as well as organisational culture and human capital. In developing this argument, we find support in the scientifically determined fact that for business firms on the higher technological level of development, the decentralized way of governing with greater worker participation and empowerment is superior, reducing the levels of middle management and disseminating the knowledge from a few specialised works to all workers, whereas in firms on the lower technological level it is the centralised way of governing that is superior. Subsequently, this work tries to find evidence to support or prove the hypothesis that this is also valid for other types of organisations, even public ones, such as cities in Croatia, where the decentralization of decision-making could even go all the way down to the level of a citizen, increasing citizen participation in policy-making; this model of decision-making is compared to the models of collective intelligence, which were created on the basis of similar models existing in the world of nature, and which are in certain cases superior in results to centralised models of decision-making. The evidence to support both aforementioned hypothesis and argument can be found by looking for the examples of best practice in Croatian cities, comparing them to the practice in the EU cities and other cities in Croatia. Finally, two models of development strategies in Croatian cities are found: the hardware model, prevalent in the city of Zagreb, and followed by the city of Split, and the software model, used by the city of Rijeka. The first, hardware model is based on the ownership of the IT infrastructure by the city and its treatment of this infrastructure as the communal infrastructure, trying to spur development with the help of private partners and bank loans, but actually financing its development from the contributions (payments) of citizens, transferring the burden of development to them without paying much attention to citizen participation and good governance values, whereas the software model is based on the outsourcing of IT services and decentralisation of management with an idea of increasing citizen participation and trying to provide better and cheaper services to citizens. In our opinion, on the current level of technological development, the second model is far superior and it should be regarded as the example of best practice. 6. K. Klarin (Sveučilište u Splitu, Sveučilišni studijski centar za stručne studije, Split, Croatia), S. Mladenović (Prirodoslovno-matematički fakultet, Sveučilište u Splitu, Split, Croatia) The Method of Knowledge Distribution and Use in Public Administration  Poslovni sustavi javne uprave mogu se svrstati među hijerarhijske sustave za koje razvoj odgovarajućeg informacijskog sustava (IS) zahtijeva ispunjenje zadataka prikupljanja podataka, integracije procesa poslovanja, te raspodjele i korištenja znanja. Hijerarhijska struktura javne uprave nalaže protok podataka i informacija u smjeru od krajnjeg korisnika prema rukovodstvu u području plana i realizacije poslovanja, a u obrnutom smjeru u području distribucije zadataka i informacija vezanih za njih. Pojedina samostalna organizacijska struktura (država, lokalna i regionalna samouprava) treba osigurati jednoznačno i transparentno vođenje podataka tako da definira kriterije (takozvane klasifikacije) koji su nositelji informacija. Osnovna funkcionalna područja poslovanja treba povezati bilo unutar pojedine organizacije (horizontalna integracija), bilo među organizacijama u hijerarhiji (vertikalna integracija). IS u cjelini i njegovi podsustavi omogućavaju stvaranje kvalitetnog znanja i njegovu primjenu kroz upravljanje znanjem na svim razinama hijerarhije. Ovaj rad ističe modeliranje podataka, procesa poslovanja, te njihovo oblikovanje u općeniti model konceptualnog znanja korištenjem ontologija. Prikazana je metoda uočavanja i oblikovanja modela na razini pojedinog korisnika, usporedba tih modela i stvaranje općenitih modela na razini samostalne jedinice javne uprave, te izrada meta-modela na razini više samostalnih jedinica. Ontologija predstavlja sastavni dio modeliranja procesa i podataka nekog područja na razini meta-informacija, te se primjenom ontologije oblikuje konceptualno i omogućava formalno korištenje stečenog znanja. 7. S. Rambaldi (Dept. of Physics, Bologna, Italy), M. Marchioni (CIRI - University of Bologna, Bologna, Italy), A. Bazzani, B. Giorgini (Dept. of Physics, Bologna, Italy) Traffic Global Analysis for the Whole Italian Road Network  In this paper we analyze the cars speed profiles on the whole road Italian network. More precisely, using Octo Telematics GPS data (about 3% of the total Italian cars amount) collected during four weeks of May 2011, we have built up for every day of the week a mean speed profile with a time resolution equal to 15 minutes, obtaining about one million speed profiles. For this research working we developed software able to efficiently navigate the full Italian road network designing its topological properties, and algorithms for traffic control, prevision and governance. Moreover we discovered that a strong correlation function (> 90%) represents 96.4% of all data with a reduced number of profiles (256). This work was performed in order to construct an ICT (Information Communication Technology) system for monitoring and managing traffic, with a particular attention to the safety for individual passengers, vehicles and goods. 8. T. Galba, A. Baumgartner (Elektrotehnički fakultet, Osijek, Croatia) NEO-MRKVE - programsko rješenje za vođenje evidencije  Uvođenje informatizacije u upravama uvelike olakšava kontrolu i povezanost nad odabranim faktorima. NEO-MRKVE programsko je rješenje za evidenciju zaposlenika i radnog vremena na fakultetima koje je centralizirano na jednom serveru. Aplikacija se bez problema pokreće na Windows i Linux platformama. Tehnologije u kojima je rađena su PHP, HTML, CSS i MySQL. Program je uveden na svih 18 sastavnica sveučilišta J.J.Strossmayera u Osijeku. Svako računalo na pojedinom fakultetu ima instaliranu vlastitu klijentsku aplikaciju koju koriste administrativne službe tog fakulteta. Aplikacija omogućava opcije unosa i promjene podataka o djelatnicimaa, podataka o radnom vremenu, norma satima, izvješća o nastavi, kolegije i druge bitne informacije. Skripte koje su neophodne za rad aplikacije automatski se ažuriraju kada se nova skripta pojavi na serveru. Za izradu izvješća koje zahtjeva rektorat, postoji mala aplikacija na serveru koja grupira pojedine podatke svih fakulteta u jednu zajedničku bazu podataka. 9. Đ. Bunja (Zadarska županija, Zadar, Croatia) Destination Information System in the Function of Forming an Identity for Zadar County as Tourist Destination  This article elaborates the importance of implementing the destination information system (DIS) as an instrument of forming the identity of Zadar County as tourist destination. The introductory part treats DIS in current market conditions, as a generic instrument which is very important for tourist destinations. In the concluding part it is asserted that tourist destinations must pay necessary attention to the collecting, processing, storing and disseminating of information, which should result with adequate messages, later conveyed to the tourism market. 10. J. Jardas Antonić (Ekonomski fakultet u Rijeci, Rijeka, Croatia), D. Antonić (Grad Rijeka, Rijeka, Croatia) Efficiency Analysis of e-Business in Croatian City Governments  E-business, being one of the economic and social development generators, represents an important factor for the functionality of the modern society and is integral part of the globalization process. Digitalization process is being included into all layers of life, from business all the way to the private life, changing the ways of interaction between people, their life environment and habits, and imposing a question on how do these changes reflect on surrounding institutions and their business. Modern e-government puts citizens in the center of their business processes, offering them a maximum accessibility of their services, 24 hours a day, 365 days a year, while taking care of high reliability and data security at the same time. On the other hand, high technology brings a long list of dangers and missusage capabilities, which represent a huge threat to e-business. For these reasons, the goal of this paper is to examine just how much has business process digitalisation taken hold inside city government and how successful is it being implemented. The challenge in deployment of such a complex process is big, since one has to find a compromise between a full range of aspects such as security and openness, so that the modernization of the local government wouldn’t result with an opposite effect and cause a loss of public confidence in the system. 11. M. Marić (S&T Crna Gora, Podgorica, Montenegro) E-Government Service Generator (use case project E-Government Montenegro)  Different authorities , on government and municipalities , use to develop their own solution for delivering e-services to citizens and other subjects . As every authority has different priorities to solve , culture , knowledge , IT infrastructure , and sometimes different law , standards and policy , developed solutions could hardly communicated between each other . Also , already developed e-service solution could hardly be applied in another E-Government project , as there are no standard tools for importing already developed solution . Therefore we described in this article E-Government Service Generator Tool which could be used for delivering standardized E-Services , that could be easily exported and reused , or even copied in another E-Government project , which is developed by the same tool. 12. A. Hadzic (BH Telecom, Sarajevo, Bosnia and Herzegovina), T. Mateljan, K. Hajdarević (Faculty of Electrilcal Engineering University of Sarajevo, Sarajevo, Bosnia and Herzegovina) New Generation Operations Systems and Software and SOA Improving the Business of Telecom Operator   Telecom operators need business transformation towards the next generation model in order to achieve business process effectiveness. Enterprise architecture and production models have to be reviewed and optimised where possible. Service Oriented Architecture provides solution to the problem of deliverance of new and innovative services in rapid and flexible way. NGOSS provide specifications and guidelines which address business and technical concerns of operational and business support systems. 13. A. Sifrer (University of Maribor, Faculty of Organizational Sciences, Kranj, Kranj, Slovenia) Development of the Prototype Solution for User Involvement in the Living Lab Approach   The paper presents the Living Lab approach for the creation of a prototype solution aimed for supporting sustainable tourism in Gorenjska region. Involving users in the process of co-creation is one of the key elements in the Living Lab approach. A Living Lab is an environment in which researchers, developers and users cooperate with the common objective of delivering a tested product, solution or service respecting the users’ requirements. The motivation is to bring together various actors in the field of tourism services development in the Gorenjska region, to create innovative solutions for supporting, promoting and encouraging development of sustainable tourism in the region and development of the region itself. The aim is to develop a web-based prototype solution that include geo location information and social networks in the Living Lab approach. The result of our research is a design of a prototype and a critical analysis of the cocreation process. 14. A. Šimec, S. Duk (Polytehnic of Zagreb, Zagreb, Croatia) Integracija društvenih mreža i utjecaj na oglašavanje u javnom sektoru  Ekspanzija društvenih mreža kao što su LinkedIn, Facebook, Google+, Twitter, YouTube rezultirala je činjenicom da su društvene mreže u današnjoj kulturi postale nezaobilazan dio svakodnevice. Društvene mreže najviše koriste ljudi koji odrastaju u svijetu tehnologije i interneta. Novi korisnici pridružuju se društvenim mrežama zbog posla, oglašavanja, dijeljenja informacija, zabave ili druženja. Marketinška industrija uvidjela je u njima plodno tlo te su se počeli razvijati različiti načini oglašavanja putem društvenih mreža. Kao najbolje sredstvo za komunikaciju s klijentima pokazali su se fotografija i video pa oglašivači iz dana u dan traže inovativna rješenja na ovom području. Sve društvene mreže podložne su napadima te se ulaže dosta napora u sigurnost sustava. Facebook kao najpopularnija među navedenim društvenim mrežama vodi borbu s problemom sigurnosti, te je razvio sustav Facebook Immunity System koji služi za provjeru sadržaja koji se postavlja od strane korisnika. Proučavanje društvenih mreža usmjereno je najviše na Facebook s obzirom da je najzastupljenija na tržištu. U radu je prikazana struktura korisnika društvenih mreža. Potvrđeno je da radi jednostavnosti korištenja korisnici bez ikakvog naprednog znanja o tehnologijama mogu koristiti ovakve kanale u komercijalne svrhe. Mnogi su faktori utjecali na njihovo populariziranje a među istaknutijima je pristup društvenim mrežama putem mobilnih uređaja.